Sign In / Register
arrow_back
Back
Sign in FAQ
I would like to know more about the new Identity service?

We've transitioned to a new identity service. If this is your first login post migration you can still use your exiting username and password.

On this screen enter your username and click next. Follow the instruction on the corresponding screen for a seamless login experience.

How do I register a New Account?

You can register a new account by clicking on the sign-up option on the sign-in/register screen.

An email will be sent to you to validate your email address.

I forgot my password. How can I reset it?

If using a social provider, you follow their instructions:

If you are logging in with an email address, use this “forgot password” option available on your password screen.

How can I switch my verification method?

You have the option to change you authentication method by selecting the “verify with something else” option.

Why am I getting emails from identity.tylerportico.com?

MunicipalOnlinePayments.com hosted by Tyler Portico, the “entry point” for many cloud applications and services developed by Tyler Technologies, Inc. If you chose to use an email address instead of a social provider for sign-in, it’s the identity services that handles your authentication and any management activities that require your email.

Welcome

Click Sign In/ Register in the top right corner to create an online account! Or Click Utility Billing Payments to make a quick payment without creating an account! You can also pay your bill over the phone by calling 877-892-1423.

For Water and Wastewater outages call 575-377-1677 from 7 am to 3:30 pm. For after-hours,  weekend, and holiday emergencies, please call the dispatcher at 575-754-6166.

Slash Program- April to October.
Monday-Friday 8:30am-4:30pm Closed Weekends and Holidays.
Call 575-377-3347 for Assistance during the above mentioned hours.